Shipping Policy

We are pleased to offer shipping anywhere in Canada via Canada Post. We are unable to ship to P.O. Boxes. Our processing time starts from the moment your order is successfully submitted and may take up to 3 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer. We will do our very best to minimize delays.

Shipping Rates and Times

SHIPPING OPTION

DELIVERY TIME

COST

STANDARD GROUND

3-7 business days*

Under $100: $10 Over $100: Free*

 

*Plus applicable processing and handling time. Please note, remote area deliveries may experience longer shipping times.

**Please note that we reserve the right to amend shipping rates at any time, without notice.

Delivery

Shipping windows are estimates and delivery times are not guaranteed as orders may experience unexpected delays (e.g., traffic, weather, additional payment analysis, etc.). Please allow extra time for deliveries to remote markets. When ordering, a phone number is required for the destination shipping address so our carriers can contact the recipient if required. Delivery is only available Monday through Friday, not including federal and provincial statutory holidays.

Tracking Your Order

We will send updates regarding the status of your order to the email address you provided when placing your order, including when your item(s) ship. You can also view your order status by logging into your account if you checked out as a Registered User.

Availability

Shipping is subject to product availability. In exceptional cases, where inventory for select items is no longer available, that item may be removed from your order and all other items will be shipped. Refer to your shipment confirmation email to review all items shipped and the amount charged to your card. Depending on the size of your items and fulfillment location, you may receive your order in multiple packages. Check your tracking information in your shipping confirmation email to determine if you should expect multiple shipments.